There’s many options out there and you want to find the right partner. But if the following qualities (our core values) are what you’re looking for, we’ll be a great match.
We treat our clients as partners. That means we’re invested in your success over the long run. Because we work with clients whose work is meaningful, it’s important to each of us that you grow and succeed, and this drives our decision making process.
We think big picture. Since we’re a full-service agency, we consider your brand, your marketing goals, social media plans, and more to make sure that whether the project is a website, logo, or larger package, that it works well across the board.
Excellent Customer Service
We believe in the golden rule. We are responsive, good listeners, and proactive. If you call or email us, we’ll respond within a business day in most cases. We want to hear about any complaints or problems so we can fix it right away. And we’ll make sure you always know the project status, budget, and schedule.
We like to teach. If we can help you learn more about a topic related to your project, we’re happy to help. We’ll suggest links or other resources, provide overviews or tutorials, and are available for guided training or learning sessions.
A Little Silly
We think fun is important. We’re serious about our work, but when people can have fun doing serious work, great results come out. We won’t hide it from you … if we’re feeling a little silly, we’ll let you in on it.
We’re good listeners. If you have a new project or an idea and just want to bounce it off someone, please give us a call or drop us an email. Without too much fuss, we can determine whether we’re a good fit for you and get to work. If we’re not a good match, we will happily recommend another firm you’d be so suit your needs with.
On the other hand, if you have a project that’s gone awry, you’re under a lot of pressure already. The last thing you need is doom and gloom. What you’ll get instead is a great team of people that are on your side and will do everything possible to help.
That said, you won’t get a bunch of “yes-men” that sugar coat the situation. We believe in candour–if something stinks, we’ll tell you…nicely.
In short, you don’t have to worry when you hire us. We are easy to work with and will go above and beyond to ensure that we’ve got you covered. If that sounds good, give us a shout.